🔒 Privacy Policy

Pen to Petal (“Company,” “we,” “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard information when you use our website.

Information We Collect

• Account information: business name, contact name, email, address, tax ID/resale certificate.

• Order information: products purchased, payment method (processed securely by our provider).

• Technical data: IP address, browser type, and cookies to enable site functionality.

How We Use Your Information

• To process and fulfill orders.

• To provide account services and customer support.

• To send essential order or account communications.

• For legal, tax, and compliance obligations.

Sharing of Information

• We do not sell your data.

• We may share with service providers (payment processors, carriers, IT providers) strictly for business purposes.

• We may disclose information if required by law.

Cookies

• We use cookies to keep you logged in, remember your cart, and improve site performance.

• You can control cookies in your browser, but disabling them may affect site use.

Security

• We use commercially reasonable measures to protect information.

• No method of transmission/storage is 100% secure.

Your Rights

• Request access, correction, or deletion of your personal information.

• Opt-out of non-essential marketing emails at any time.

Contact

For privacy questions:
Email: support@pentopetal.com